We were delayed an hour and a half, the captain was excellent in keeping us up to date.
It apparently was a computer board problem which they had a spare at Birmingham and the engineering Staff to fix it. He made up 20min on the flight.
Rooms are perfect thanks, set up as twins. A great welcome from all the staff, especially the caddy masters.
The weather is perfect.
Enjoyed our holiday, good location, food to die for, plenty of sunshine, but felt the hotel was looking a little tired. Still hope to return, same time, same place next year. (hopefully)
Yes we had a lovely holiday thank you. Everything went smoothly with the arrangements, thank you for sorting out everything so well and directing us to a hotel/golf course which fitted our requirements very well.
If it helps I will give bullet points of our thoughts on the hotel/golf course:
Hotel - exceeded our expectations
Friendly and efficient staff (special mention to assistant manager Pilar who leads with great customer service)
Room and bathroom spacious and enormous comfy bed. Lovely golf course view as requested (Pilar gave us a choice of 2 rooms, each with a slightly different aspect).
Low key entertainment most evenings - pleasant while having a post dinner drink or two.
Enjoyed a light lunch and beer after golf on the terrace overlooking the range.
We only ventured out once, the Hotel and grounds are so nice. Coastal area is the usual 'touristy' shops/bars.
Clients were from a selection of European countries and were mainly couples aged 50+ , no large groups of golfers.
The hotel is a traditional style (as you know) and may not appeal to those who prefer super modern and shiny. We loved the traditional feel even though some might comment it being slightly faded.
Golf Course - good holiday course - we played every day and enjoyed it.
Fairways and greens good.
Staff in pro shop and on course starters/marshalls all very helpful and efficient. Tee times worked as booked, we were paired up with other golfers which wasn't a problem.
Bunkers poor by UK standards. No sand as such just hard sandy ground, but we just played the worst ones as GUR and got used to hitting out of the semi OK ones.
We did hire a buggy after the first day as the last few holes are a bit of a climb/walk to tee.
Main downside to the course is that from the yellow/white tees some of the tee positions have had to be moved to odd places because its apparent that they have had issues with balls being hit into adjacent villas. Especially on the 6th, 17th and 18th tees which means a short iron is needed off the tee. Ladies tees were great for me but Richard (especially as a left handed player - don't think they considered this) didn't enjoy these holes.
We had a great holiday and would certainly visit again. Thanks again for your help.
As far as Casa de Campo is concerned, we had a great trip. As always, your planning on our behalf was excellent & everything went without a hitch. The weather was pretty good. We had a little rain but not for any length of time. The golf courses remain in excellent condition & we would have no hesitation in recommending the resort to fellow golfers. Excellent choice of eating venues as well & whilst being in a hotel, it is a totally different experience due to the size of the overall estate. You feel as if you are going out in the evening rather than just going down to a hotel restaurant. Thanks again for your excellent planning & for organising everything on our behalf.
It’s all wonderful so far. Thank you. The hotel, our suite and the conservatory restaurant are all just right for us. The staff too are excellent. Always laughing and joking with us. You and your SA agent have done a brilliant job. The overnight Virgin flight was pretty grim though. Not worth the money at all. The beds were awful and neither of us slept at all so we were shattered all day Sunday until we had a good night’s sleep. We played Steenberg yesterday with a couple of very nice English brothers - our golf not so good! We walked up to the botanical gardens today and looking forward to our special dinner tonight. It’s very hot here and snowing in Cornwall. How lucky are we.